MGM supports online learning

MGM China has introduced its team members to a virtual classroom developed by a local entrepreneur, which has proved to be immensely popular. On top of the existing 6,500 eLearning courses offered at MGM eAcademy, the virtual classroom developed by Yorkshire Online Academy has benefitted over 4,800 team members and accumulated over 21,000 training hours since its launch in January.

MGM has been partnering with Yorkshire Online Academy since late last year, following a business matching session under the “MYEIC ProQ Alliance” program co-organized by MGM and Macao Young Entrepreneur Incubation Center. As the needs of eLearning became increasingly apparent after the outbreak of the epidemic, this collaboration has grown and today there are already over 1,000 team members registered on the new platform. At least 30 more virtual classroom courses will be launched on it, covering areas such as hotel operations, customer services and food safety. 

Meanwhile, the MGM eAcademy has introduced a new series since February, covering six topics developed by local SMEs and other learning partners such as Harvard Business Review and the University of Macau. Over 4,000 team members have signed up for the series, enabling them to learn freely through their mobile devices even when they are off property. 

Wendy Yu, MGM China’s executive vice president of human resources, said, “Talent development is of MGM’s core philosophy, and we always encourage team members to advance and add value through learning.  With our collaboration in the virtual classroom, we are able to enjoy reasonably priced and flexible products as well as fulfilling our commitment in supporting local SMEs. The collaboration also aligns our goals in talent development, offering more convenient and efficient means of learning, which takes the whole learning experience to the next level.  During the epidemic, it allows team members who stayed home to continue learning and develop their skills.”

Nicky Wong, co-founder and CEO of Yorkshire Online Academy, said, “This is our first time to work with a large-scale enterprise, which is really encouraging for a young entrepreneur. We appreciate the fact that MGM chooses to partner with us even during this difficult time, which is a demonstration of their trust and support for local SMEs. More than being our client, MGM is an exemplar as they have provided us with great guidance and support that helps us to grow and excel.”

The number of eLearning users in MGM’s eAcademy has increased from 400 to over 6,000 since its inception. This endeavor has also been extended to local communities, including introducing the first ever Macao Sign Language eLearning program for the public in partnership with Macao Government Tourism Office and Macau Deaf Association last year. The talent development initiative was honored with the “HR Tech INNO Awards – Innovation Practice” by HR Tech China in 2019 in recognition of MGM’s digital learning offerings to enhance learner experience, learning/training results and its impact on the business.

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